Supply chain complexity grows quickly as businesses scale — more suppliers, more products, more purchase orders, more contracts, and more opportunities for things to fall through the cracks. TechSend provides outsourced supply chain management consulting that takes the administrative and strategic burden off your team, covering the end-to-end purchasing process from supplier identification and qualification through to order management, delivery tracking, performance review, and renewal.

Supplier Selection & Qualification

Choosing the right suppliers is one of the most consequential decisions a business makes, yet it’s often done reactively without a structured evaluation process. TechSend develops supplier evaluation frameworks — covering capability, financial stability, compliance certifications, pricing, and service levels — that give you objective criteria for comparing and selecting vendors. We can run the tender process on your behalf or support your team through it.

Procurement Process Design

An efficient procurement process reduces administrative overhead, improves spend visibility, and ensures purchases are authorised at the right levels. We design procurement workflows that work for your business size and structure — from simple approval chains for small businesses to multi-stage procurement processes with delegations of authority, preferred supplier panels, and automated purchase order generation.

Inventory & Order Management

For businesses managing physical inventory, TechSend helps implement and configure inventory management systems that provide real-time stock visibility, automate reorder points, and integrate with your accounting and sales platforms. We work across a range of platforms including MYOB, Xero, Cin7, and TradeGecko/QuickBooks Commerce.

Supplier Performance Management

Once suppliers are in place, ongoing performance management is essential to maintaining service levels and identifying problems before they affect your operations. TechSend builds supplier scorecards and review processes that track KPIs, document issues, and support structured conversations at contract review time — giving you leverage and evidence when renegotiating terms.

Supply Chain Risk

Single-source dependencies, geographic concentration, and inadequate contingency planning are common supply chain risks that businesses often only discover during a crisis. TechSend conducts supply chain risk assessments and helps organisations diversify supplier bases, maintain strategic reserves, and develop contingency plans that reduce exposure to disruption.