A business website requires ongoing attention to remain secure, accurate, and effective. Content goes stale. Plugins need updating. New pages need building. Forms need testing. Performance degrades. Without a dedicated resource managing it, these tasks accumulate until something breaks — publicly, often at the worst possible time. TechSend’s website management service handles all of this as an ongoing engagement, acting as your external web team so your digital presence stays current, secure, and working at its best.

Content Updates & New Pages

Businesses constantly need to update their website — new team members, new services, updated pricing, event promotions, news and announcements, and seasonal content changes. TechSend handles all content updates and new page builds within agreed turnaround times, working in your CMS to make changes cleanly and consistently with your existing site structure and design.

Technical Maintenance

WordPress requires regular maintenance to stay healthy — plugin and theme updates, database optimisation, broken link monitoring, form testing, and performance checks. TechSend performs scheduled maintenance tasks on a defined frequency, ensuring your site’s technical hygiene is maintained systematically rather than reactively when something breaks.

Security Monitoring

Website security threats are continuous and automated. TechSend monitors your website for malware, suspicious file changes, failed login attempts, and vulnerability disclosures that affect your installed plugins and themes — responding to threats before they can compromise your site or your visitors’ data.

Uptime Monitoring

If your website goes offline, you want to know immediately — not when a customer mentions it. TechSend configures uptime monitoring for every website we manage, with immediate alerting when downtime is detected and rapid response to restore availability and investigate root cause. We also monitor SSL certificate validity and DNS resolution to catch issues that can make your site inaccessible without triggering a traditional uptime alert.

Performance Reporting

TechSend provides monthly website performance reports covering uptime, page speed, Core Web Vitals, key traffic metrics, and any maintenance actions taken — giving you a clear, honest picture of how your website is performing and what we’re doing to improve it. No vanity metrics, no jargon — just the information that matters to a business owner.