Fully managed systems

For businesses that would rather not think about IT at all, fully managed systems hand the entire responsibility to TechSend. We proactively monitor, maintain, secure and support your technology under one predictable plan, so problems are prevented rather than reacted to and your team is free to focus on the business instead of the computers.

What is included

  • Round-the-clock monitoring of your systems, so issues are caught early
  • Proactive maintenance, patching and updates to prevent problems before they start
  • A help desk your staff can call when they need a hand
  • Managed security – antivirus, endpoint protection, email security and more
  • Managed backups and disaster recovery
  • Ongoing technology advice so your IT keeps pace with your business

Why it matters

The break-fix model – wait for something to break, then pay to fix it – is stressful and expensive, because the cost of downtime always dwarfs the cost of prevention. A fully managed service flips that around: constant monitoring and maintenance mean most problems never happen, and the ones that do are caught early. You get predictable monthly costs, fewer disruptions, and an IT partner who already knows your environment.

How TechSend delivers it

We take the time to understand your environment, put monitoring and proactive maintenance in place, and become your IT department – without the cost of building one in-house. Everything from security to backups to day-to-day support is handled and joined up, and you have a single team accountable for keeping it all running.

Fully managed systems FAQs

Is this suitable for a small business? Yes. Fully managed systems are ideal for businesses without in-house IT, giving you enterprise-grade management at a predictable, scaled cost.

What does it cost? Fully managed services are typically priced per user per month, so costs are predictable and scale with your team. We tailor the plan to what you actually need.

Can it work alongside our existing IT person? Yes. We can fully manage everything, or complement an in-house person by handling monitoring, security and the heavy lifting.