Patch management
The overwhelming majority of successful cyber attacks exploit vulnerabilities that already had a fix available – the patch just was not applied. TechSend’s managed patch management keeps your operating systems and software current and secure automatically, closing those known holes before anyone can walk through them.
What is included
- Automated patching of Windows, macOS and server operating systems
- Updates for third-party applications, not just the operating system
- Testing and staged rollout so updates do not break the things you rely on
- Scheduling around your working hours to avoid disruption
- Reporting and vulnerability tracking so you can see your exposure at a glance
Why it matters
Every unpatched program is a known, documented way in – and attackers actively scan for them. Keeping dozens of applications updated across a whole business by hand is unrealistic, which is exactly why gaps appear. Managed patching removes the guesswork: updates are applied systematically across every device, so a missed patch is no longer the weak link that lets an incident happen.
How TechSend delivers it
We centrally manage patching across your fleet, apply updates on a sensible, tested schedule, and monitor for anything that fails or falls behind. Where an update needs care – a critical line-of-business application, for instance – we test before rolling it out broadly. It is one of the highest-value, lowest-visibility parts of a managed service, and it quietly prevents a great many problems.
Patch management FAQs
Doesn’t Windows update itself? Windows updates itself inconsistently and does not cover the many third-party applications that also need patching. Managed patching covers everything, on a controlled schedule.
Will updates interrupt our work? We schedule patching around your hours and stage larger updates, so disruption is minimal and planned rather than random.
What if a patch breaks something? We test significant updates before wide rollout and can hold or roll back a problematic patch, which is far safer than unmanaged automatic updates.
