TechSend specialises in providing comprehensive computer and wireless network support. Our knowledgeable technicians excel at network installation, troubleshooting, and expansion, ensuring that your networks operate at peak efficiency. We perform cable installation and maintenance with precision, ensuring connectivity reliability. Security is of the utmost importance, and we employ robust measures to protect your networks from potential assaults. In addition, we provide performance optimisation services and network device integration services. TechSend’s mission is to provide customised computer and wireless networks that are secure, efficient, and high-performing, whether for a household or business.

TechSend takes pride in its commitment to network excellence, providing a one-stop-shop for all your networking needs. With our knowledge, your networks will consistently provide the connectivity and dependability you require for streamlined communication and productivity.

Network installation

If you are setting up a new network or need assistance configuring an existing one, our technicians can provide the necessary guidance and support to ensure that your network is set up and functioning properly.

New Network Setup
Whether it’s a home network or a business network, TechSend is your partner in setting up new networks from the ground up. Our technicians will work closely with you to understand your specific requirements and design a network that suits your needs, considering factors like size, coverage, and device connectivity.

Configuration Assistance
If you have an existing network and need assistance with configuration, our skilled technicians can step in to optimize your network settings. We ensure that your network is correctly configured for maximum performance, security, and reliability.

Hardware Selection
TechSend can help you choose the right networking hardware, such as routers, switches, access points, and modems, ensuring they are compatible with your network’s goals and capable of handling your data traffic effectively.

Security Implementation
Network security is a top priority. We’ll guide you in implementing strong security measures, including password protection, encryption, and firewall settings, to safeguard your network against unauthorized access and cyber threats.

Performance Testing
Before completing the installation or configuration, we conduct comprehensive performance testing to ensure that your network meets your speed and reliability expectations. This includes assessing data transfer rates and coverage areas.

As your needs evolve, your network should be able to scale accordingly. We plan for scalability, so you can easily expand your network to accommodate new devices and users as your requirements change.

We provide documentation of your network setup and configuration, making it easier for you to manage and troubleshoot your network in the future. This includes network diagrams and settings details.

TechSend’s network installation and configuration services are designed to provide you with a seamless, secure, and high-performance network infrastructure. Whether you’re starting from scratch or fine-tuning an existing network, we ensure that your network operates at its best.

Network troubleshooting

TechSend’s network troubleshooting service enables you to efficiently resolve any network-related issues. To ensure the seamless operation of your network, our knowledgeable technicians are adept at identifying and resolving network problems. Here’s how we can be of service:

Speed Optimisation
If you are experiencing sluggish network speeds, our specialists will conduct a comprehensive analysis to determine the root cause, whether it be congestion, bandwidth limitations, or hardware issues. We will implement strategies to optimise the speed and efficacy of your network.

Connectivity Issues
Network connectivity issues can hinder your productivity. To restore seamless network connectivity, our technicians will diagnose connectivity issues by examining router configurations, signal strength, and interference.

Data Packet Loss
Data packet loss can cause connection interruptions and delay. We will investigate packet loss issues by analysing the stability of your network and making any necessary adjustments to reduce data loss.

Troubleshooting Routers and Modems
If your router or modem is causing problems, we will troubleshoot and diagnose hardware issues, including configuration errors and firmware updates to enhance reliability.

Optimisation of Wireless Networks
Wi-Fi signal strength and coverage can vary. We will evaluate your wireless network, position access points strategically, and recommend signal enhancers if necessary to ensure complete coverage.

Security Audit
Auditing network security is essential. Our technicians will evaluate the security settings of your network, identifying vulnerabilities and recommending ways to strengthen protection against unauthorised access and cyber threats.

DNS and IP Configuration
DNS (Domain Name System) and IP (Internet Protocol) configuration issues can result in network issues. We’ll analyse and optimise these parameters to ensure that the network functions without interruption.

Firewall Configuration
Firewall configurations can affect network performance. We will evaluate and modify firewall configurations to achieve the optimal balance between network security and performance.

Remote Troubleshooting
In addition to on-site troubleshooting, we offer remote support to quickly diagnose and resolve network issues, minimising network disruption.

The network troubleshooting service provided by TechSend is intended to keep your network operating smoothly, minimising disruptions and ensuring reliable connectivity. Our technicians are committed to efficiently diagnosing and resolving network issues so that you can remain connected and productive.

Network extension

TechSend is aware of the significance of uninterrupted network coverage, whether for your home, office, or business. Our network extension service is designed to ensure that your network provides reliable connectivity in every nook and cranny of your desired area. Here is how we can assist:

Coverage Assessment
Our technicians will evaluate your current network’s coverage and identify any areas with a faint or nonexistent signal. In determining the optimal strategy, we consider building layout, interference, and signal strength.

Additional Access Points
To extend the reach of your network, we can strategically install additional access points in coverage-deficient areas. These access points ensure that Wi-Fi signals are robust and consistent throughout the space.

Mesh Networking
We can implement mesh networking solutions in expansive or difficult environments. Multiple access points collaborate seamlessly to create a unified and expansive Wi-Fi network in mesh networks.

Wired Network Extensions
If it is not possible to extend your network wirelessly, we can also extend your wired network using Ethernet cables, ensuring that every room has stable and high-speed connectivity.

Configuration and Optimisation
Our technicians will configure the new network components and optimise their settings to ensure a seamless integration with the existing network. Adjusting channels, signal strength, and security parameters are included.

Testing and Verification
After the network extension has been completed, we conduct exhaustive testing to ensure that the extended network functions as intended. This includes evaluating signal intensity, transfer rates, and connectivity stability.

We plan for future scalability, ensuring that your extended network can support additional devices and users as your requirements expand.

TechSend’s network extension service is tailored to your specific needs, whether it’s extending a home network to cover additional rooms or expanding a business network to reach additional office locations. Our objective is to provide you with a seamless and dependable network that fulfils your connectivity requirements.

Configuring settings

TechSend’s cable installation and repair service ensures dependable and efficient network connectivity. Our knowledgeable technicians are adept at working with a variety of cables, including Ethernet cables and other wiring. Here’s how we can be of service:

Professional Installation
Whether you need new cables installed for networking or other purposes, our technicians will ensure that the installation is performed professionally, adhering to industry standards for cable placement, termination, and organisation.

Custom Cable Solutions
We provide custom cable solutions to meet your unique requirements, whether for home networking, office installations, or specialised applications. Our technicians will evaluate your needs and suggest the most suitable cables and configurations.

Cable Repairs
If you experience cable problems such as frayed wires, unstable connections, or data transmission issues, our technicians can quickly diagnose and repair the cables to restore reliable connectivity.

Cable Testing
We use cable testing equipment to ensure that newly installed cables are operating correctly and efficiently. This entails validating cable continuity, identifying any faults, and ensuring that data signals transmit without interference.

Upgrades and Expansion
If you want to upgrade your existing cabling infrastructure or expand your network, our technicians can plan and execute cable installation projects with minimal interference to your current operations.

Structured Cabling
We offer structured cabling solutions for businesses and organisations that provide a scalable and organised approach to cable management. Structured cabling facilitates multiple data and voice services and network upkeep.

Data Center Cabling
TechSend is well-versed in the best practises for data centre cabling, ensuring that your data centre infrastructure is efficiently cabled for optimal performance and dependability.

Cable Management
We emphasise proper cable management in order to reduce clutter, improve ventilation, and enhance overall aesthetics. Additionally, well-organized cables facilitate future maintenance and troubleshooting.

TechSend’s cable installation and repair services are tailored to meet your connectivity requirements, whether for networking, AV systems, or other applications. Our technicians are dedicated to providing efficient and dependable cable solutions to meet your technological needs.

At TechSend, we are committed to providing our clients with top-quality computer and wireless network support services that meet their unique needs.

Contact us today to learn more about how we can help.