Teams Management

Our team is available 24/7 to provide support and assistance for Microsoft Teams, ensuring that any issues are identified and resolved quickly.

Our experts will assist in managing incidents related to Microsoft Teams, including identifying the cause of the incident, identifying a resolution, and implementing that resolution.

Our team will assist in managing requests related to Microsoft Teams, including creating and updating teams, managing permissions, and managing integrations.

Our experts will provide administrative support for Microsoft Teams, including managing users and groups, managing permissions, and managing integrations.

Our team will assist in integrating other applications with Microsoft Teams, such as SharePoint, Dynamics, and PowerApps.

Our experts will assist in integrating SharePoint Online with Microsoft Teams, ensuring that users can easily access and collaborate on documents and other information. (Does not include management of SharePoint online)

Our team will provide an adoption dashboard for Microsoft Teams, allowing you to monitor usage and identify areas where additional training or support is needed.

Our experts will assist in discussing governance related to Microsoft Teams, including security, compliance, and data management.

Our team will assist in implementing the teams call plan and VOIP, ensuring that your organisation can make and receive calls and that the voice quality is optimal.

Our experts will analyse voice quality in Microsoft Teams, identifying and resolving any issues that may be affecting call quality.

Our team will work with you to establish service level targets for Microsoft Teams, ensuring that the platform is meeting your organisation ‘s needs.

Our experts will assist in troubleshooting complex voice issues, including identifying the cause of the issue and implementing a resolution.

Our team will work with Microsoft to manage cases related to Microsoft Teams, ensuring that issues are resolved quickly and efficiently.